Privacy Policy for Shutterspeed Pty Ltd

Effective Date: 01/01/25

Shutterspeed Pty Ltd (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users (“users,” “you,” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and business data when you use our services, including the Shutterspeed application, web platform, Chrome extension, and other related offerings (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Data Collection

1.1 Types of Data Collected
We collect the following categories of data:

  • User Activity Data: Information on time spent working on creative projects, including activities logged from local file databases and tracked in browser applications such as Google Docs, as well as any metadata that supports these operations.

  • Business-Related Data: Client names and emails, project details, budgets, profit and loss calculations, cost-per-labor-hour data, office location, and other metrics necessary for detailed business analytics.

  • Device and Technical Data: IP addresses, browser types, operating system information, and device identifiers to ensure proper functionality and secure access to the Services.

  • Billing Information: Credit card details, payment history, billing address, and transaction metadata for Pro users.

  • Calendar and Cloud Data: Information about activities and events from cloud calendars (via Chrome extension), including details on scheduled work, time allocations, and related project identifiers.

1.2 How Data is Collected

  • Automatic Tracking: With user consent, we monitor local file activity and browser-based work activity. This includes the collection of timestamps and file access details for tracking purposes.

  • Direct Input: Data entered into the platform by users, including client and project details, financial figures, and manual time logs.

  • Third-Party Integrations: Data received from integrated services such as payment gateways, cloud storage solutions, employee management platforms, and project management tools. These integrations enhance the functionality of Shutterspeed and provide additional context for your tracked data.


2. Purpose of Data Collection

We collect and use your data to:

  • Provide seamless time and cost-tracking functionalities for creative projects across pre-production, production, post-production, and revisions.

  • Generate detailed profit and loss reports, helping users gain insights into their project efficiency and business performance.

  • Improve the functionality and user experience of our Services by analyzing usage patterns and addressing common challenges.

  • Process payments and manage billing for Pro users securely and efficiently.

  • Offer integrations with third-party tools to enhance productivity, allowing users to streamline workflows and consolidate data management.

  • Ensure compliance with applicable legal and regulatory obligations concerning user data and privacy.


3. Data Storage and Retention

3.1 Data Storage
Your data is stored securely on our cloud servers, hosted by Supabase and AWS. These providers implement industry-standard safeguards to protect your information, including data encryption, regular security audits, and multi-factor authentication for access control.

3.2 Retention Period

  • Data is retained as long as your account remains active and accessible to you.

  • If you delete your account, you may choose to:

    • Delete your data immediately and permanently from our servers.

    • Retain your data for up to one year to allow for potential reactivation of your account or data restoration.

  • Users may also delete specific data directly from their dashboard at any time. Shutterspeed will confirm such deletions to ensure they are executed as requested.


4. User Rights and Controls

4.1 Opt-In and Opt-Out Options

  • You have the option to enable or disable automatic tracking features, including local file monitoring and browser activity tracking. These settings can be adjusted in your account preferences.

4.2 Data Access and Deletion

  • You may request access to your data or delete it by contacting us at info@shutterspeed.io  Upon verification of your identity, we will provide the requested information or confirm the deletion.

4.3 Account Deletion

  • Deleting your account will result in the removal of all associated data unless you opt for a specific retention period.

  • Additional deletion confirmations may be required to ensure no accidental loss of data.


5. Third-Party Sharing and Integrations

We may share data with third parties only as necessary for the operation of our Services, including:

  • Payment Gateways: For processing secure transactions, ensuring compliance with industry standards such as PCI DSS.

  • Project Management Tools: For seamless integration of your tracked data into your preferred project or workflow systems.

  • Cloud Storage Providers: For secure storage and easy access to your uploaded and generated data.

All third-party providers are required to comply with applicable privacy laws and meet our stringent security and confidentiality requirements. We do not sell your data to third parties for marketing purposes.

6. Data Protection and Security

We implement strict measures to safeguard your data, including:

  • Encryption: Sensitive data, such as payment details, is encrypted both in transit and at rest to prevent unauthorized access.

  • Access Control: We use role-based access systems and multi-factor authentication to limit data access to authorized personnel only.

  • Security Monitoring: Regular monitoring of our systems ensures the timely detection and mitigation of any potential security threats.

Despite our efforts, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security but strive to protect your data to the best of our ability.

7. Children’s Privacy

Our Services are not intended for users under the age of 18. We do not knowingly collect personal data from children. If we discover that a minor has provided us with personal information, we will delete it promptly and take steps to prevent further occurrences.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your region of residence, including the United States, Australia, and the European Union. These jurisdictions may have different data protection laws. To ensure your data is handled securely:

  • We implement safeguards such as standard contractual clauses approved by regulatory authorities.

  • We review our international data handling processes regularly to maintain compliance with changing laws and standards.


9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or enhancements to our Services. You will be notified of any significant updates through in-app alerts, and email notifications (when available). Continued use of the Services after such updates constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us at:

Shutterspeed Pty Ltd
Email: info@shutterspeed.io

We are committed to resolving any privacy-related concerns and are happy to address your inquiries promptly.